The most useful call center layouts and workspace designs are the ones that aid productivity while conserving space. Consider the tasks your employees need to accomplish and the equipment they need to ...

The Web is a powerful publishing platform, but HTML still has some weaknesses as a medium for presenting written content. Browser vendors and other stakeholders are working to remedy those weaknesses ...

With its Android-powered, full-color Kindle Fire tablet just around the corner, Amazon has announced a new e-book format to take advantage of its richer features. The new file format, Kindle Format 8 ...